Refund Policy for Dance France
Last Updated: October 2025
1. Overview
At Dance France, we want you to be fully satisfied with your purchase. If you are not happy with your order, we offer refunds and exchanges within 30 days of the original purchase date.
2. Eligibility for Refunds
To be eligible for a refund, your item must:
- Be unused, unworn, and in the same condition that you received it.
- Be returned in the original packaging with tags attached.
- Include proof of purchase or order confirmation number.
3. Non-Refundable Items
Certain types of items cannot be returned or refunded, including:
- Gift cards
- Final sale or clearance items
- Digital downloads or virtual products
4. How to Request a Refund
To start a refund or exchange, please contact our support team at help@dancefrance.com. Once your return is approved, we will provide instructions on how and where to send your item.
5. Processing Time
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. Approved refunds will be processed automatically to your original payment method within 5–10 business days.
6. Exchanges
If you wish to exchange an item for a different size or color, please contact us at help@dancefrance.com within 30 days of purchase.
7. Contact Us
For any questions or concerns regarding our refund policy, please reach out to us at:
Dance FranceEmail: help@dancefrance.com